{"id":9683,"date":"2025-09-16T09:06:27","date_gmt":"2025-09-16T09:06:27","guid":{"rendered":"https:\/\/www.amlcc.com\/?post_type=amlcc_case_studies&p=9683"},"modified":"2025-09-16T09:07:22","modified_gmt":"2025-09-16T09:07:22","slug":"hall-morrice","status":"publish","type":"amlcc_case_studies","link":"https:\/\/www.amlcc.com\/pan\/case-study\/hall-morrice\/","title":{"rendered":"Chris Colville & Ian Mackie"},"content":{"rendered":"\n
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Chris Colville, Partner & Ian Mackie, Operations Director<\/h1>


Hall Morrice Chartered Accountants<\/p><\/div>\n\n\n\n

Hall Morrice is one of Aberdeenshire\u2019s leading independent firms of chartered accountants. With over 2,000 clients across sectors as varied as oil and gas, agriculture and hospitality, the firm has doubled in size over the past four years. And while employee numbers and turnover have grown, so have the pressures of managing anti-money laundering (AML) compliance.<\/p>\n\n\n\n

A growing firm with complex AML needs<\/h2>\n\n\n\n

Ian Mackie:<\/strong> We had always handled AML in a fairly traditional way \u2013 Word documents, DocuSign and, more recently, online checks for sanctions, PEPs and KYC. But as we grew, we were onboarding new clients every day. The risk of human error and inconsistency was too high. We knew we needed something uniform and robust.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u201cAMLCC has taken something that was risky and cumbersome, and made it manageable and streamlined. We\u2019re not just keeping up with AML anymore \u2013 we\u2019re ahead of it.\u201d<\/h3><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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AMLCC stood out from the crowd<\/h2>\n\n\n\n

Ian Mackie: <\/strong>I first came across AMLCC on a Google search. We looked at another provider too, but AMLCC blew it out of the water and we could immediately see how much easier it would make life for us.<\/p>\n\n\n\n

We don\u2019t hang around at Hall Morrice. I sent the initial enquiry on a Sunday afternoon, which was quickly responded to by the Managing Director, and by Wednesday we\u2019d had a demo and had the spend signed off by our own MD. By Thursday we were fully onboarded. We might work fast, but AMLCC kept up with us every step of the way.<\/p>\n\n\n\n

From the first demo to implementation, AMLCC\u2019s customer service has been outstanding. They were brilliant at getting us set up and making sure we were using the system to its full potential. Nothing has ever felt like too much trouble.<\/p>\n\n\n\n

Adopting AMLCC was a foundational step in our ongoing strategy to leverage technology to enhance our services. We are always looking for ways to work smarter, and this partnership is a perfect example of that commitment in action.<\/p>\n\n\n\n

Onboarding: from \u201cslow and steady\u201d to \u201cbig bang\u201d<\/h2>\n\n\n\n

Chris Colville: <\/strong>Our original plan was to take AMLCC slowly, transferring existing clients across in batches while using the platform for all new client onboarding. But it became clear very quickly that this approach wasn\u2019t going to work. We realised we needed to go all in so we could use the platform as we wanted and use all its benefits to get our business fully protected.<\/p>\n\n\n\n

That\u2019s when we called in AMLCC\u2019s consultancy team. Lisa guided us through completing a detailed and fully customised firm-wide risk assessment and set of policies, controls and procedures. She also helped us with the full client migration, including setting up reusable client profiles that save us an enormous amount of time completing client risk assessments. <\/p>\n\n\n\n

We now use at least a dozen different reusable profiles to cover our client base \u2013 from corporate, sole traders and personal to trusts and not-for-profits. Each profile pre-populates the risk assessment according to client type and risk profile, leaving us to simply personalise it. What used to take hours now takes minutes.<\/p>\n\n\n\n

Passing inspections with confidence<\/h2>\n\n\n\n

Chris Colville:<\/strong> The difference AMLCC made really came into focus at our AML inspection in July. Everything the inspector needed was already organised in one place \u2013 from our firm-wide risk assessment and policies, controls and procedures through to individual client checks and risk assessments.<\/p>\n\n\n\n

The AML policy function, which is automatically time and date stamped, meant we could show that we\u2019d recently made updates and taken into account legislative changes \u2014 and that every member of staff had acknowledged the changes. That level of transparency impressed our ICAS inspector.<\/p>\n\n\n\n

Ian Mackie:<\/strong> Training is another highlight. AML CPD can often feel like a tick-box exercise but AMLCC\u2019s training videos go into real depth. They\u2019re educational rather than superficial, and the fact we can see when every staff member has completed and passed them \u2013 and present that evidence straight to an inspector \u2013 gave us extra assurance.<\/p>\n\n\n\n

Thanks to AMLCC, the inspection ran smoothly from start to finish, with no surprises and no gaps.<\/p>\n<\/div><\/div>\n\n\n\n

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What others have said<\/h3><\/div>\n\n\n\n
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“We had the man from the ICAEW here yesterday to carry out a QAD practice review. We got a clean bill of health \u2013 not a single action point\u2026That is in no small measure due to AMLCC so I just wanted to say \u2018thank you\u2019”<\/h2><\/div>\n<\/div>\n\n\n\n
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“Thank you for such a perfect and informative [solution]. You have given me a clear direction for my AML training and CPD.”
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“I just wanted to say \u2018thank you\u2019 to you, Richard, and all the team at AMLCC for providing a service that really does minimise the burden of AML compliance.”
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“What a refreshing pleasure working with a company who actually listens to the feedback from their customers and communicates with them!”
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“Your team they have been excellent from the moment Fiona did a demo for me with only 15 minutes notice, and thoroughly going through the AMLCC product, answering the many questions I had! It was at this point at which I made up my mind this is the sort of business I want to work with for my AML.”
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Making compliance easier<\/h3><\/div>\n\n\n\n
\"Making<\/figure><\/div>\n\n\n\n
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View more case studies<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_uag_custom_page_level_css":"@media (min-width: 977px) {\n\t.half-blue-desktop {\n\t\tbackground: linear-gradient(90deg, var(--ast-global-color-6) 55%, var(--ast-global-color-4) 55%);\n\t}\n}","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9683","amlcc_case_studies","type-amlcc_case_studies","status-publish","hentry"],"yoast_head":"\nChris Colville & Ian Mackie - Case Study<\/title>\n<meta name=\"description\" content=\"\u201cAMLCC has taken something that was risky and cumbersome, and made it manageable and streamlined. 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With over 2,000 clients across sectors as varied as oil and gas, agriculture and hospitality, the firm has doubled in size over the past four years. And while employee numbers and…","_links":{"self":[{"href":"https:\/\/www.amlcc.com\/pan\/wp-json\/wp\/v2\/amlcc_case_studies\/9683","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.amlcc.com\/pan\/wp-json\/wp\/v2\/amlcc_case_studies"}],"about":[{"href":"https:\/\/www.amlcc.com\/pan\/wp-json\/wp\/v2\/types\/amlcc_case_studies"}],"version-history":[{"count":0,"href":"https:\/\/www.amlcc.com\/pan\/wp-json\/wp\/v2\/amlcc_case_studies\/9683\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.amlcc.com\/pan\/wp-json\/wp\/v2\/media?parent=9683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}